Privacy Policy
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Effective Date: 1st June 2025
Vibe-Tech is a trading name of Datacom Vehicle Power Control Systems Ltd, a company registered in England and Wales (Company No. 9739373, VAT No. 235 5338 10).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit our website or make a purchase.
1. Who We Are
Data Controller: Datacom Vehicle Power Control Systems Ltd
Trading Name: Vibe-Tech
Email: support@mediumorchid-porpoise-601138.hostingersite.com
2. What Information We Collect
We may collect and process the following personal data:
Name, email, phone number, billing and delivery addresses (when placing an order)
Payment method and transaction details (processed securely via third-party providers)
Technical data such as IP address, browser type, and device (for security and analytics)
Usage data about how you use our site (e.g. page views, interactions)
3. How We Collect It
We collect data when:
You place an order via WooCommerce
You fill out a form or contact us
You interact with our site (via cookies or tracking tools)
You opt in to marketing communications
4. Why We Use Your Data
We use your data to:
Process and deliver your orders
Handle payments and refunds
Provide customer support
Improve website performance and security
Send marketing emails (if you’ve opted in)
Comply with legal obligations (e.g. tax records)
5. Legal Basis for Processing
We only process personal data when there is a lawful basis to do so:
Contractual necessity – to fulfil your order
Legal obligation – for accounting and tax purposes
Legitimate interests – to improve our services and prevent fraud
Consent – for email marketing and non-essential cookies
6. Who We Share Data With
We only share data with third parties necessary to run our business:
Payment processors: Stripe, PayPal, Apple Pay, Google Pay, Amazon Pay
Delivery partners: Royal Mail
Analytics providers: Google Analytics, Plausible Analytics
Site tools: Cookiebot (cookie consent), Google Tag Manager, WooCommerce, WordPress
These providers may process your data under their own privacy policies.
7. International Data Transfers
Some partners (e.g. Google, Stripe) may process data outside the UK or EEA. In such cases, we ensure safeguards such as Standard Contractual Clauses (SCCs) are in place to protect your data.
8. Cookies
We use cookies to improve your browsing experience, run our site securely, and analyse usage. Non-essential cookies (e.g. for analytics) are only activated with your consent. You can manage your preferences at any time via our Cookiebot banner.
Read our Cookie Policy for more details.
9. Data Retention
We retain personal data only as long as necessary to:
Process orders and provide support
Comply with UK tax and accounting rules (typically 6–7 years)
Manage any legal claims
10. Your Rights
You have rights under UK data protection law to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion or restriction of your data
Object to certain processing
Withdraw consent (where applicable)
To exercise any of these rights, contact: support@mediumorchid-porpoise-601138.hostingersite.com
11. Children’s Privacy
Our site is not intended for children under 16, and we do not knowingly collect data from anyone under that age.
12. Contact & Complaints
For privacy concerns, contact:
📧 support@mediumorchid-porpoise-601138.hostingersite.com
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk if you are unhappy with how we handle your data.
13. Updates to This Policy
We may update this policy from time to time. The latest version will always be available at www.mediumorchid-porpoise-601138.hostingersite.com/privacy-policy.